Return Policy

Return Policy for Mafaz

We want you to be completely satisfied with your purchase from Mafaz. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the original purchase date for a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer service team at [contact email/phone number] and provide your order number and reason for the return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

Please note that the customer is responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

If you receive a defective or damaged item, please contact our customer service team within 7 days of receiving the item to initiate a return or exchange. We will provide a prepaid shipping label for the return of defective or damaged items.

If you have any questions or concerns about our return policy, please do not hesitate to contact our customer service team at [contact email/phone number]. Thank you for choosing Mafaz for your purchase.